How do I escalate a dispute to a claim? A seller opened a dispute on day 60 - I thought the limit was 45 days? So what is PP's time limit to dispute transactions? He has your recent emails. PayPal gets hit hard by chargebacks. Though ideally these steps will be enough to bring the dispute to a satisfactory resolution, sometimes more drastic steps are required. We always encourage our members to communicate with each other when there's a problem with a transaction. I may be wrong here, but logically the primary reason for extending the disput time to 180 days is the general time limit for chargebacks is 180 days. The request timed out due to no activity, what else was eBay supposed to do? How do I provide additional information or evidence to help resolve a dispute or claim? Same as your banks cc. eBay doesn't like poor sellers any better than buyers doâafter all, eBay's business model depends on happy customers.And honestly, most sellers want customers to be happy because they want buyers to return to eBay and purchase more items. Personally I think it is criminal what the credit card companies charge for chargebacks. You snooze you lose. Ebay insists that each dispute is investigated before refunds are issued. This charge back most likely was initiated by the buyers cc that was used in the eBay transaction & PayPal refused to fight it for unknown reasons. What is the difference between a dispute and a claim? If he is beyond the time limits and chooses to pursue a small claims case, you will still lose. Paypal - 45 days from the payment date . Obviously you would know that. Anyone can explain? There are time limits on disputes. PP or Ebay will eventually refund you if the seller doesn't respond. if you don't receive anything within the time limit of the dispute, keep the dispute open. The item is not even in my history it is so old -just my email. eBay - max 30 days from 1 days after the expected date of delivery. I have a 14 day return policy. The first step is to contact the member through ⦠OP, in future, never let a Chinese seller string you along. eBay dispute (MBP) Thread starter akkkmed; Start date Aug 28 ... eBay and PayPal will not cover you as it has passed the 45 day from the time of sale. How do I close a PayPal dispute or claim? When an unpaid item case closes without the buyer paying, the seller will automatically receive a final value fee credit from eBay, and we block the ⦠To ensure all of our members have a great experience on eBay, most purchases are covered under the eBay Money Back Guarantee. Can I get the return request closed since it ⦠Is it the same thing with return requests? 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