First-class Hotels: These are also located in the big metropolitan cities and mid-sized cities and are a step down from the five star Deluxe Hotels. Economic activity associated with RVing generated approximately $14.5 billion. Consider some other types of accommodation and list the pros and cons of rating guests. Another 300 private RV parks and campgrounds play host to a mixture of longer-stay residents and overnight guests. What type of Direct and Indirect employment is generated by tourism? Retrieved from www.economist.com/news/leaders/21573104-internet-everything-hire-rise-sharing-economy, Fairmont Hotels and Resorts. Across the country 3,000 independently owned and operated campgrounds welcomed guests for camping in RVs and in tents that year (CNW, 2014). Health Benefits of Coffee with Honey – Must Try. Read press releases, find out about upcoming events, and subscribe at the Hotelier Magazine website: www.hoteliermagazine.com. Luxury boutique Vancouver Hotel – Wedgewood Hotel & Spa. Selling rooms online: the use of social media and online travel agents. Table 3.5 was generated by a review of press releases (Hotel Analyst, 2014), and it provides some examples of mobile technologies and customized apps used by hotel companies. The organizational structures of operations and the number of roles and levels of responsibility vary depending on the type and size of accommodation. Food and beverage sector reign supreme in the industry. According to Bill Lewis, general manager for the Magnolia Hotel and Spa in Victoria, “guests seek out boutique hotels for their small size, individual design style, … and personalized service.”  He feels that “maintaining this service level in a small hotel allows for a very personalized and intimate experience that cannot be matched in large branded hotels” (personal communication, 2014). Guests appreciated the warm interactions with the animals and several dogs were adopted as a result (Manning, 2014).Not only did the property provide a valuable service and enhance the guest experience, but the story was repeated across multiple media outlets, creating publicity for the hotel. Figure 3.5 Wedgewood Hotel by Stewart Marshall is used under a CC BY-NC-ND 2.0 license. s of the contract they have for their unit, the strata fees, and the hotel’s occupancy. (2014). The lodging and catering sector creates half of the tourism related According to Travel Click (2014), same-day reservations are also on the rise. In Europe, Accor operates the predominant European-branded budget rooms. Chris Anderson at the Center for Hospitality Research at Cornell University analyzed 1,720 reservations made on the websites of six InterContinental Hotels brands (2012). These are: There are three categories of hotels available in India. In 2011, 14% of Canadian households owned an RV, with over 1 million RVs on the road in the country that year. Table 3.2 outlines the characteristics of specific hotel types that have evolved to match the needs of a particular traveller segment. Fast company how a startup grows up: Lessons from AirBnB’s open air summit. For now, let’s move our discussion forward by taking a closer look at the common organizational structure of many accommodation businesses. Such diverse tourism opportunities will indeed bring about an extended variety of offerings in the accommodation sector. Let’s explore these classifications in more detail. This is an example of a current trend: allowing pets in hotels. Resort definitions and classifications: A summary report to research participants. Draw an organizational chart for a 60-room boutique hotel, listing all the staff required to run the operation. This hotel is saving lives by matching guests with rescue pups. For the hotel management company, attaining occupancy rate targets is necessary to ensure that the balance of revenue is sufficient to cover the hotel’s operating expenses. It’s another wide sector of the hospitality industry. Why are these important accommodation trends today. Retrieved from www.maclabhotels.com/about_coast/management, Cole, S. (2014). It provides advocacy and collaborative marketing, and promotes best practice among members. Canadian RV and camping industry urges government to address critical infrastructure needs. Airbnb guests triple hurting Priceline, HomeAway. Hotels are typically referred to by hotel type or category. Retrieved from www.fastcompany.com/3017358/most-innovative-companies-2012/19airbnb, go2HR. Retrieved from www.go2hr.ca/career-profiles/director-sales-and-marketing-hotel, Hotel Analyst. A well-known franchise in BC is Coast Hotels. Also sometimes referred to as youth hostels (though there is no upper age limit), these are … To complete the chapter, we will identify accommodation alternatives and specific trends that are affecting the accommodation sector today. A total of five subjects looked at … Bookings made with mobile devices can be incentivized by offers for deals such as mobile-specific rate plans or discounts to directly target last-minute shoppers. (2014). The benefits of using online travel agencies (OTAs). The hotel business was firmly established when both companies recognized the business opportunity in the growth of tourism, and they soon became rivals, building grand hotels in select locations close to railway stops. Division heads oversee various departments including managers, administrative staff, and line-level supervisors. Write short notes on Hygiene, Habits and Fitness. The chief engineer is also responsible for preventive maintenance and resource management programs. Spotlight On: the BC Lodging and Campgrounds Association, The BC Lodging and Campgrounds Association (BCLCA) was founded in 1944 to represent the interests of independently owned campgrounds and lodges. 7 Most Trending Technologies of Last and Current Decade. In this model, owners can place their unit in a rental pool. A relatively new category of hotel, budget boutique is a no-frills boutique experience that still provides style, comfort, and a unique atmosphere. There are various categories of Tourist Accommodations in India. International Journal of Contemporary Hospitality Management, 26 (2), 272-292, McDonald, B. The association produces an annual industry trade show and seminar series, and publishes InnFocus magazine for professionals in the trade. Costs per occupied room (COPR) is a figure that states all the costs associated with making a room ready for a guest (linens, cleaning costs, guest amenities). If a hotel or chain has an exceptional product and service, OTAs share guest ratings, which can increase the number of reservations and referrals. Ens. They are normally very friendly and great for meeting new people, they are often in great locations and may even provide superior views compared to some of the top ho… About five thousand year ago, changes in climate, dwindling food and shelter conditions hostile invaders made the people leave their homes to seek refuge elsewhere like the Ar… The first Holiday Inn opened in the United States in 1952; the first Quality Motel followed in 1963. From single rooms to royal suites, the services provided by hotels also include room service, wellness areas, swimming pools, sports facilities, etc. Provide examples of each. Figure 3.8 Delta Sun Peaks Hotel by jhopkins is used under a CC BY 2.0 license. Hotels remain the classic of the tourist accommodation, offering both room and board (breakfast, half board and board). The executive chef, the director of banquets, and the assistant managers responsible for each restaurant report to the director of food and beverage. To raise funds for these initiatives, the foundation hosts annual events including Dish and Dazzle and a golf tournament. It has expanded to become a provider of scholarships for students in hospitality management and culinary programs. Retrieved from http://globalnews.ca/news/1421407/fairmont-empress-hotel-in-victoria-purchased-by-vancouver-developer/, Melloy, J. As companies continue to innovate and compete to capture defined niche markets within each set, we can expect to see the continued expansion of specific concepts. A franchisee with Coast Hotels becomes part of a network of properties that use a central reservations system with access to electronic distribution channels, regional and national marketing programs, central purchasing, and brand operating standards (Coast Hotels, 2015). (2014, May 1). In 2014, three of the top 10 were in BC, with the Wickaninnish Inn and Black Rock Oceanfront Resort earning first and second place. There were 8,090 hotel properties with a total of 440,123 rooms in Canada in 2014. Until the use of personal cars became widespread in the 1920s and 1930s, and taxpayer-funded all-weather highways were created, railways were the only long-distance land transportation available in Canada. Figure 3.3 JONETSUpanpac07 by Jonetsu.ca is used under a CC BY 2.0 license. Figure 3.11 Vicky Lee at Delta Burnaby Hotel by LinkBC is used under a CC BY 2.0 license. Try to name at least two. These include United Kingdom, United … For example, hotels found close to, or even within, convention facilities are a great match for meetings and events, as well as the SMERF market (social, military, educational, religious, and fraternal segment of the group travel market). This is a new concept in Tourism accommodation in India. There must be a minimum of three hotels to qualify as a competitive set. It provides the opportunity for visitors to stay for a length of time to enjoy the locality and its attractions, while their spending contributes to the local economy. Tourism plays a great role in the generation of employment opportunities among the people particularly of tourist importance. The type of hotel is determined primarily by the size and location of the building structure, and then by the function, target market, service level, other amenities, and industry standards. They are also determined by ownership and the standards and procedures of the management company. (2014). Reservations agents convert calls to sales by offering the guest the opportunity to not only make a room reservation but also book other amenities and activities. This and other innovations have changed the accommodation landscape as never before. In order to understand this large and significant sector, we will explore the history and importance of hotels in Canada, and review the hotel types along with various ownership structures and operational considerations. Across all ownership models, most properties have operational aspects in common. Nature of Tourist Accommodation: A tourist is a person who leaves his home to visit new places, thus he needs somewhere to stay in that location, therefore they may look for a place where they may find a clean bed and toilet facilities at the most. Owners have two main options for the structure of a management contract. In some cases, such as in a luxury hotel, resort hotel, or an all-inclusive property, the guest services may represent a person’s entire vacation experience. Motel. The intelligence source for the hotel investment community. Five Star Deluxe Hotels: These are usually found in metropolitan cities and have 200 – 800 rooms. 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