Breaking news, sport, TV, radio and a whole lot more. The End of Tyre’s Glory - Then this message came to me from the LORD: “Son of man, sing a funeral song for Tyre, that mighty gateway to the sea, the trading center of the world. Customer service and warranty for american standard is a joke. Sink … Then I followed up again as to why my initial claim was not responded to; got American Standard in Canada . the number is [protected] good luck they SUCK. We installed granite in the kitchen; the sink & dishwasher are set in an island with one large, single piece of granite. I own and manage a total of five properties including our own dwelling, which require all sorts of necessary repairs, just through wear and tear alone, but have never purchased any product as bad as an Americast sink. An older AmeriCast sink, it looked like new with a simple rub down of Barkeepers Friend, despite being decades old. After repair, the porcelain surface scratches, chips, and cracks will not be noticeable, and the finish will be the same as the rest of the tub. Hi there, I am doing a bathroom remodel. Wow!!! We may not be able to sue, but we can spread the word and run this liars an cheaters out of business the old fashioned way - DO NOT PATRONIZE AMERICAN STANDARD! Last night again water under the sink when my wife was washing a large kettle in a sink of hot water. I would like to hear from Americast about what can be done to correct the problem. What am I to do about this before it gets worse. I undermounted it under a beautiful Silestone countertop. I totally agree too, my Americast Kitchen sink looks terrible. I can not get them out with anything. These reliable sinks are offered with basins in a number of styles and shapes to fit the look of your kitchen. Register Sign in. Unfortunately, the steel edges of their self rimming sinks will rust over time despite your best efforts to seal out any water. Over the last few months we started finding drops of water in the cabinet under the sink. Is there any thing that we can all do together to get results? Consumer complaints and reviews about Americast Chino Hills, California. I will be putting it in my house when I do a remodel in a few years. I think that the fiberglass can be cut around the inside of the sink and (after disconnected from the hoses) be lifted out or lowered out. View All Stainless Steel Kitchen Sinks. Well, you can use Gel Gloss they said. If you need something in writing, please provide your address, etc. You can't even wash a pan on the bottom of the sink without marking it. I only use Zud to clean it and we have a lot of coffee stains. Does anyone think this would work? I never looks clean. I phoned and explained that the photos obviously couldn't show the depth of the cracks. I was furious thinking the construction works did it. The sink has a light coating of white enamel on the surface that you see. suzi, have you heard of Bootzcast? I would like to know what Americast is willing to do to make this right. It's disgusting. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I will always check reviews first before I purchase anything in the future. The sink has wear all around edges that are oozing rust from in front and inside the right side of the sink. It is embarrassing. Argh! I purchased a "bisque" Americast sink barely a year ago from Home Depot. The sixth edition of Américas, the Johns Hopkins Journal of Latin American Studies. It is more than we had expected, and we had excellent customer service and installation. I am considering new countertops and I don't want this sink in the way. The chipping in the first year was bad enough, now it is so stained that it is un-cleanable. Well folks, i'm in the same boat or should i say sink you all are in. I must agree this company needs to be run out of business and a class action law suit filed against them. It is his comfort that he had prayed; it is his complaint that, notwithstanding his prayer, he was still in affliction. I let it go. He was, 1. American Standards customer service response was normal wear and tear, which we disagreed with since we had it only a few … I think that the Americast product should be taken off the market. I am not happy but seems like my only option, rather than depending on the company to do anything, is clean the sink and find a way to "regloss" it to prevent further yellowing. California. Your builders made your beauty perfect. Some questions needing answers: With this one a fork and cup anything leaves a mark. The sink just looks cheap . I dont have the reciept. I know that in filing warranty requests, it is very important to make it stick the first time, so I would urge those who need to file a claim to do the footwork first. American Standard is the epitome of the American company being run by charlatans. kitchen sink. This appears to be a "pat" answer that American Standard uses for this problem. I called them and they said that is normal. I am not sure it is repairable so if we sell this house it will not get changed out the new owner can deal with it. They now say I have to file a new claim because Crane Plumbing had no business getting my phone call in the beginning.. Then the American Standard rep. said, well you can send pictures again to us, but we are so busy, we do not know when we will get to reviewing your complaint, even though they gave me a compliant number. But have never used Comet or any other cleaner because I was told they are too abrasive. I have a bone Silhouette sink by American Standard AND...I have a matching faucet...BOTH have chipped and rust showing about3 years old...my prior Stainless Steel sink was in excellent condition we just thought a change would be nice...Ohhhh if I'd only known. I don't think you will be disappointed in the result. My builder put in this piece of crap. Our 5 year old home has an American Standard, Single Bowl, Lakeland Americast(r) sink. When the sink was actually full of hot water the heat apparently would open up the crack (which ran right into the drain). The return E-Mail simply accused us of using improper cleaners. Do not buy this product, no matter how careful you will be with the sink. and the drain finish is flaking/peeling off. e-mail possible replacement to [email protected]. We installed an Americast Sink in our kitchen remodel in 2006. The sink's finish was dull and scratched after only a few months. You are completely out of luck on this product after warranty offered by the seller, which was 90 days with Home Depot in this case. Bathroom Sinks. The top surface is a glossy porcelain finish, and, over time, the finish may become scratched, cracked, or chipped. Kitchen sinks should last at least 20 yrs or more and we would have never expected this new sink to crack or chip especially where nothing ever makes contact with it. (every morning for the past 4 months we'd wake up to find white enamel chips on the counter top ) However, the cracks on the underside of the sink are just unbelievable. After reading these complaints my concerns are verified . Play online poker at America's largest poker site. Turns out the representative was from CRANE PLUMBING, never did find out where they are located.Crane Plumbing is supposedly in the process of buying out American Standard. Now 2 yr later its a mess. And I dont know what to do. Approximately 10 years ago I personally install an American Standard "Americast" kitchen sink; I install it according to the directions. If you are thinking of getting one, don't. Stay away from this product! We were sent a replacement sink, but do we install the same thing or purchase a new product? Least 45 yr old and i will always check reviews first before i purchase anything the. But have never experienced anything remotely similar to the underlying substrate area and the rust bleeding. A builder, and then i started running hot water she said you have to do, seek reviews sinks... It time for me to look into a Kohler the surface that you see and... And last week we came home to water all over the last few months started! Iron sink, but it seems from the unbiased experts you can do a remodel in few! Innovative lightweight material that is normal said you have to spend money on another sink, no how. While being built 5 years ago i noticed the shiny finish was in. 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